Ordering and Payment

A. Product Information

When an item catches your attention, simply click “Quick View” or on its name/photo to see its particular detail page.
 

1. Processing time

7-10 working days. Please be aware of the information and make a perfect shopping plan for yourself if you would need your item to arrive on time for a specific occasion.
 
*Please note that processing time does not include shipping time.*
 

2. Sizing & Colors

You will see all available sizes and colors on the right side in any Product’s Page. If a size or color does not appear, it shall be unavailable at that moment. We highly recommend you to refer our Size Guide.
 

3. General Information

Love to know the product better ? You can find more details in the Product’s Description.
 

B. Order Placement

1. Add to bag

Adding your favorites from wishlist or simply click “Quick Shop”; “Add to Cart”; “Pre-order” to add any item to the Shopping Cart
  • Before checking out, please make sure that you have added the right items of your choice to the shopping cart and the right quantity of each item.
  • If you require any customization to certain items or needing your order to arrive on a specific date, kindly “Add Order Note” at the Shopping Cart page or contact us via hi@lamaiatelier.com for best support

2. Filling in your Information

  • Contact Information: To receive Order Update, it is compulsory to fill in your Email Address as we will also contact you mostly via email for further notice after your order is placed.
  • Shipping Address: We highly recommend you to fill in all required info in all blocks as it reduces the chance that your Order is delayed or lost on its way due to missing certain information of your Shipping Address. Kindly refer to our suggestion content which appears in each block
  • Save this information for next time: Simply leave a tick in the tick box to save time filling in your information again and again upon purchasing your future order.

3. Continue to Shipping

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. We cannot take responsibility for customs clearance as they differ from each country, delays or failed payment approval, though we will try to minimize any potential delays.
*Total Waiting Time = Processing Time + Shipping Time*
 

C. Payment Methods

Please note that after placing an order you will receive an automatic email confirming the order. However, this receipt does not constitute a contract, and LAMAI reserves the right to cancel any order for reason including, but not limited to, inability to authorize a credit card, insufficient stock, or suspicion of fraud.
 

1. Credit card (VISA, Master)

Please fill in the required information to complete your purchase

2. PayPal

By selecting this method, you will be redirected to PayPal, kindly complete next steps according to PayPal guideline.

 

*All prices and associated fees are charged in US dollars*

*Occasionally we may require additional information to verify your identity or address. In this case we will contact you by email, Whatsapp or SMS so please kindly provide us with required information so that we can proceed with your order. Otherwise we might have to cancel your order and issue a full refund by way of Store Credits*