Privacy Policy

At LaMai, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when visiting or shopping on our website www.lamaiatelier.com

1. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (processed securely via third-party providers)

This information is collected when you:

  • Place an order

  • Create an account

  • Sign up for newsletters

  • Contact us or submit feedback

2. How We Use Your Information

Your personal data is used to:

  • Process and deliver your orders

  • Provide customer service and updates

  • Send promotional emails (only if you subscribe)

  • Improve our website and shopping experience

  • Ensure the security of transactions

3. Data Protection

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse.

  • Our payment gateways use secure encryption standards (e.g. SSL).

  • We do not store your credit card details on our server.

4. Sharing Information

We do not sell or share your personal data with third parties except:

  • With your permission

  • To comply with legal obligations

  • With trusted service providers (such as shipping and payment partners)

5. Your Rights

You have the right to:

  • Access and update your account information

  • Request deletion of your data

  • Unsubscribe from marketing emails at any time

6. Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Remember your preferences (e.g. cart items)

  • Analyze website traffic

  • Support advertising through services like Google Analytics or Meta Pixel

You can disable cookies in your browser settings if preferred.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Please review it regularly to stay informed.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

LAMAI Atelier
Email: hi@lamaiatelier.com
Phone: +84 98 612 93 22
Address: 378 Minh Khai str., Hanoi, Vietnam, 100000